Refund policy
RETURNS & EXCHANGES
Because every Hype & Swagger product is made-to-order and produced specifically for you, we cannot accept returns for change of mind. We want you to love your gear, so please check sizing carefully before ordering.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged, defective, or with a print error, we will replace it free of charge or issue a full refund. Contact us within 14 days of delivery with photos of the issue at support@hypeandswagger.com.
WRONG ITEM RECEIVED
If you receive the wrong item, contact us immediately and we will arrange a replacement at no cost to you.
SIZING ISSUES
While we cannot accept returns for sizing, if your item is significantly different from the size chart measurements, please contact us with photos and measurements and we will work with you to resolve it.
HOW TO REQUEST A RETURN
Email support@hypeandswagger.com with your order number and photos of the issue. We aim to respond within 24 hours and will resolve all valid claims within 5 business days.
REFUND METHOD
Refunds are processed to the original payment method and may take 5-10 business days to appear on your statement.